FAQ
Products
What makes our products unique?
We don't produce for the masses, we produce for you. Every piece is made only when you order it. No warehouse, no surplus, no mass-produced sameness. Just freshly printed, made to order, and shipped straight to you.
Whether Women's or Men's T-Shirts, Unisex Hoodies, or Tank-Tops, every piece is a statement, not a standard. And our Unisex Hoodies, Unisex Sweatshirts and Unisex Oversized Shirts? They're for anyone who's done with standard sizes, standard thinking, and standard style.
We don't produce to please. We produce so you can show up unmistakably.
Real. Unapologetically you.
Unrelate Club — wear what you feel. Not what the crowd expects.
What sizes do we offer?
Women:
Shirts: S – 3XL
Cropped Tank Tops: XS – 2XL
Men:
Shirts: XS – 5XL
Tank Tops: XS – 2XL
Unisex:
Oversized Shirts: S – 2XL
Hoodies: S – 2XL
Sweatshirts: S – 3XL
Our oversized unisex shirts are intentionally cut loose and feel like freedom from S to 2XL – not like a standard fit.
Each product includes a clear Size Chart directly on the product page. It shows you exactly how to measure properly, so you don’t guess – you get it right.
Unrelate Club – wear what you feel. Not what the crowd expects.
Are your shirts unisex?
Our Oversized Shirts, Hoodies, and Sweatshirts are unisex, easy to wear and intentionally cut to suit everyone. While other styles are listed as women's or men's, at Unrelate Club there's only one rule:
Wear what you want.
No gender. No boxes. No "it's meant for."
If you love it and feel good in it—it's yours.
Unrelate Club – you define the fit, not the category.
What materials do you use?
Our products are made from high-quality cotton and cotton-blend fabrics, carefully selected for comfort, durability, and everyday wear.
T-Shirts
We use different premium blanks depending on the fit:
- Woman T-Shirt
100% cotton (heather colors may include polyester blends) - Oversized Unisex Shirt
100% organic cotton (heather colors may include viscose blends) - Men's T-Shirt
100% combed, ring-spun cotton (heather colors are cotton/poly blends)
Hoodies & Sweatshirts
- Unisex Sweatshirt
Cotton/polyester blend with soft fleece inside - Unisex Hoodie
Organic cotton & recycled polyester blend, brushed fleece interior
Tank Tops
- Men’s Tank-Top
100% cotton - Women’s cropped Tank-Top
Cotton blend with stretch for a fitted fee
Good to know
- All materials are chosen for comfort, fit, and long-lasting quality
- Heavier fabrics for hoodies = more warmth & structure
- Lighter fabrics for tees = breathable everyday wear
- Exact fabric details may vary slightly depending on colo
How should I care for my Unrelate piece?
Treat your pieces right and they'll stick with you through everything. Wash at max. 30°C, air dry only, and skip the dryer. This keeps prints sharp, fabric fresh, and your gear ready for whatever comes next.
The essentials:
- Wash at max. 30°C
- Air dry only — no dryer
- Never bleach
- Iron inside out, away from print
- Skip dry cleaning
Respect the garment. It'll respect you back.
Are your products environmentally friendly?
We focus on conscious production and better materials – not empty promises.
Some of our pieces are made using organic cotton and recycled materials, produced under stricter environmental and safety standards.
Others are crafted from high-quality cotton and cotton blends, designed for durability and long-term wear instead of fast fashion.
🌱 What we do differently
- We produce on demand – no overproduction, no dead stock
- We use long-lasting materials instead of low-quality mass production
- We work with suppliers that follow improved environmental standards
- We reduce waste wherever possible
⚡ Honest answer
Not every product is fully sustainable.
But every piece is created with the goal to be more responsible than typical mass production.
Are your products suitable as a gift?
Of course, but only if you really want to turn heads. Nothing boring, nothing mainstream. Something that stands out, makes an impact, and immediately shows, this is not off-the-rack.
Give attitude. Give edge.
Your Order
When will my order be shipped?
We produce on demand – your new favorite piece is made fresh, just for you. Quality takes a few days, and anticipation is half the fun, right?
After you place your order and payment clears, we need 2–5 business days to get everything ready.
Larger orders may take a bit longer on average, but we still aim to complete them within 5 business days.
Then it ships and typically reaches you in 3–7 business days, depending on where you are.
Peak seasons may extend delivery times – just so you know.
Our production times are estimates, not guarantees.
And don't worry: with order tracking, you'll know exactly where your piece is at any time.
How much are the shipping costs?
There's a base shipping cost depending on your location. Each additional item adds just €1–1.25 on top—fair, simple, and transparent.
Find all the details and exact rates in our Shipping Policy.
What is your right of withdrawal?
European Union
If your order is delivered within the European Union, you have the right to return it within 14 days of receiving it. We’ll refund your full purchase price within this timeframe.
United States & International Orders
For orders outside the European Union, there is NO automatic 14-day return policy. Returns are only accepted if the item arrives damaged or defective.
Important
Every piece is made on demand — nothing sits in a warehouse. Your item is produced specifically for you once you place your order.
That’s why we strongly recommend checking the size chart before purchasing to ensure the right fit and avoid unnecessary returns.
For full details, please see our Refund Policy
We're honest: an Unrelate piece looks better on you than in a return box.
Wear it. Feel it. Keep it.
Can I change the delivery address?
Once your order ships, we can't redirect it. Double-check your address before you submit—that way your Unrelate piece arrives exactly where you want it.
How can I exchange my order?
In the Return portal you'll find all information about returns and exchanges.
Do you ship internationally?
Yes – but not everywhere. All countries we ship to are listed in our Shipping Policy. Check it first so you know exactly whether your Unrelate piece can be delivered to you.
What happens if I enter the wrong shipping address?
We get started right away once you've ordered – so changes aren't always possible.
If you spot an error: Contact us immediately at info@unrelateclub.com. We'll do our best to update your address while the shipping label hasn't been created yet.
Label already sent? Then reach out to the carrier directly. Provide your tracking number and request a redirect.
Best practice: Double-check your address before ordering so your Unrelate piece arrives without delays.
I missed a discount promotion. What now?
We know—it's frustrating when your piece goes on sale right after purchase. We don't offer retroactive discounts, but here's the good news: we run new promotions regularly. Keep an eye on our site, subscribe to our emails, or follow us on Instagram so you're first to know about upcoming offers on your favorite pieces.
Still have questions?
We're here to help! Reach out to us at info@unrelateclub.com and we'll get back to you with the answers you need.