Return Portal
🌍Return Policy by Region
Europe: 14-day return policy
USA: returns only in case of defects or damage
Returns, Exchanges & Claims
Please read this information carefully before requesting a return or exchange:
Why we don’t support selection orders
- We are a small label – every shirt is individually printed after your order is placed
- No mass production, no overstock, no unnecessary waste.
- Please order consciously and avoid “selection orders” (ordering multiple sizes just to try them on).
- Every return consumes resources (transport, energy, materials) and usually cannot be resold
Not sure about your size?
Check our size chart or message us – we’re happy to help.
Thank you for shopping consciously and supporting us.
!!Only in Europe!!
🔄 Exchange / 📦 Return
- Exchanges (e.g. wrong size or different color) are possible within 14 days in Europe
- Only unworn, unwashed, and undamaged products in original condition are accepted
- Return shipping costs must be covered by you
- Important: After returning an item, it will NOT be automatically exchanged – you need to place a new order.
- Please send us an email including:
- Your full name
- Order number (#0000)
- The email address used for your order
or use
- the withdrawal button in the footer for easy cancellations within the legal period.
- Returns without prior email notification cannot be accepted.
⚠️ Complaint
- Received a damaged shirt or printing error? We’re sorry – that shouldn’t happen.
- Please contact us within 48 hours and include photos of:
- The full shirt with design
- The size label
- The defect / issue
For size deviations:
A tolerance of ±4 cm is normal. Anything beyond that must be documented with a measuring tape.
Returns & Claims to:
info@unrelateclub.com