Return Portal

🌍Return Policy by Region


Europe: 14-day return policy

USA: returns only in case of defects or damage

Returns, Exchanges & Claims

Please read this information carefully before requesting a return or exchange:



Why we don’t support selection orders

  • We are a small label – every shirt is individually printed after your order is placed

  • No mass production, no overstock, no unnecessary waste.

  • Please order consciously and avoid “selection orders” (ordering multiple sizes just to try them on).

  • Every return consumes resources (transport, energy, materials) and usually cannot be resold



Not sure about your size?
Check our size chart or message us – we’re happy to help.

Thank you for shopping consciously and supporting us.

!!Only in Europe!!
🔄 Exchange / 📦 Return

  • Exchanges (e.g. wrong size or different color) are possible within 14 days in Europe

  • Only unworn, unwashed, and undamaged products in original condition are accepted

  • Return shipping costs must be covered by you

  • Important: After returning an item, it will NOT be automatically exchanged – you need to place a new order.

  • Please send us an email including:
    - Your full name
    - Order number (#0000)
    - The email address used for your order

    or use

  • the withdrawal button in the footer for easy cancellations within the legal period.

  • Returns without prior email notification cannot be accepted.

⚠️ Complaint

  • Received a damaged shirt or printing error? We’re sorry – that shouldn’t happen.

  • Please contact us within 48 hours and include photos of:

    - The full shirt with design
    - The size label
    - The defect / issue


    For size deviations:
    A tolerance of ±4 cm is normal. Anything beyond that must be documented with a measuring tape.

Returns & Claims to:

info@unrelateclub.com


Subject example:

Return/Complaint - Your full name - Order number (#0000)